He Working Group 1: Social Innovation - Smart Tourism and Open Data led by the cities of A Coruña, Palma de Mallorca and Benidorm has begun its activity in 2020 focused on two lines of action:

1. Monitoring the progress of the Network of Intelligent Tourist Destinations (DTI) of the State Secretariat of Tourism. The aim is to locate on a map all the actions and experiences of the RECI cities that are related to the state Strategy for Smart Tourist Destinations.
2. The creation of an "Online Map of Actions and Experiences in DTI - RECI 2020".

Linked to this second line of action, RECI Working Group 1 opens to the participation of interested cities the "Online Map of DTI - RECI Actions and Experiences" that will display as good practices all those actions and experiences carried out in Spain in the field of Smart Tourist Destinations.

Possible examples of types of actions that are considered to be included in this map are:

• Digital tourist guides.
• Tourist chatbots.
• Tourist signage.
• DTI Certification.
• Tourist mobile apps
• Updating tourism web portals.
• New public/private tourist services.
• Destination smartwifis.
• Artificial intelligence.
• Tourist Big Data.
• Gamification
• Tourism digital marketing.
• Etc.

To be part of this map of experiences that will be presented in November 2020, it is only necessary to fill out the form in which you will have to specify the type of action, a short description and a link to it.

Access the participation form:

FORM